You may have required fields but still may want to default them when using 3rd party integrations with Oracle CX Sales. This article walks you through the steps to default a Fixed Choice List value when creating new records.

  1. Go to sandbox

  2. Create a new sandbox enabling application composer

  3. Use option Create and Enter

  4. Go to application composer from tools

  5. Expand standard objects

  6. Click on the object you want to customize. For example, contact

  7. Go to Fields

  8. Go to custom tab and either create or use an existing fixed choice list

  9. Go to the default value section and pick a value

Save and close and make sure to publish the sandbox